Upper Edge Physio, LLC
This Privacy Policy (“Policy”) governs the collection, use, disclosure, and protection of Personal Information by Upper Edge Physio, LLC (“Company”) in connection with www.upperedgephysio.com (the “Site”), including any associated Content, Courses, Services, and Products offered therein.
By accessing, browsing, or otherwise using the Site in any capacity, including but not limited to purchasing, downloading, or voluntarily submitting Personal Information, you acknowledge that you have read, understood, and expressly agreed to be bound by this Policy. If you do not consent, you are strictly prohibited from using the Site and must immediately discontinue access.
All inquiries regarding this Policy may be directed to upperedgephysio@gmail.com.
1. DEFINITIONS
- “Company”, “We”, “Us”, “I”, or “Our” refers to Upper Edge Physio, LLC, including its website and the contact email upperedgephysio@gmail.com.
- “Content” means any and all materials made available on the Site in any format, including written, visual, audio, or video content. This includes, without limitation, emails sent by or on behalf of Upper Edge Physio LLC, materials hosted on www.upperedgephysio.com, and any and all written or Downloadable material Purchased, viewed, or otherwise offered on http://www.upperedgephysio.com, such as graphics, designs, documents, information, templates, and digital materials.
- “Purchase”, “Purchased”, “Purchasing”, “Download”, or “Downloading” refers to any transaction or action in which you obtain access to Content, Courses, Services, and/or Products from the Site. This includes both paid acquisitions and any instance where materials are saved, copied, transferred, or stored on a device, server, cloud service, or other digital system.
- “Personal Information” means data that can identify an individual either directly or when combined with other information. This may include, but is not limited to, your name, email address, phone number, physical address, or geographic location.
- “Site, Courses, Services, and/or Products” means any online, remote, or digital offerings provided by Upper Edge Physio LLC all associated offerings, including pages, subpages, Content, email communications, social media content, videos, coaching services, group programs, courses, guides, eBooks, worksheets, forms, templates and related offerings. Services expressly exclude Physical Therapy Services (as defined below).
- “Physical Therapy Services” means licensed physical therapy evaluation, diagnosis, and treatment provided in-person (not virtual, remote, or online) by Upper Edge Physio LLC within a formal clinical setting and in accordance with applicable state laws. Physical Therapy Services are not provided through the Site or any online, remote, or digital platform.
- “Site” means www.upperedgephysio.com, including all webpages, subpages, sections, and any remote, virtual, or online Content accessible through the domain or its associated platforms.
- “You” or “Your” refers to any individual, user, or customer who accesses, browses, interacts with, or makes use of the Site in any capacity.
2. Scope, Ownership, and Governing Intent
The Site and all associated Content are owned and operated by Upper Edge Physio, LLC. This Policy is intended to establish legally binding terms governing the manner in which Personal Information is collected, processed, stored, and disclosed.
The Company processes Personal Information solely for legitimate business purposes, including but not limited to service delivery, educational dissemination, operational administration, compliance obligations, and marketing communications where permitted by law.
3. Collection of Personal Information
The Company collects Personal Information that you voluntarily provide when interacting with the Site. This may occur through, without limitation, account creation, purchases, form submissions, newsletter sign-ups, downloads of free or paid materials, browsing activity, or direct communication with the Company.
Categories of Personal Information may include identifiers such as name, email address, physical address, telephone number, date of birth, referral source, website URL, social media handles (including but not limited to Instagram), and financial or payment information such as credit card or billing details.
If you merely access or browse the Site without submission of such data, no Personal Information is required for general viewing.
4. Use, Processing, and Business Purposes
Personal Information may be used for a variety of lawful business purposes, including but not limited to fulfillment of transactions, delivery of Content and Services, personalization of user experience, Site optimization, customer support, internal analytics, administrative functions, and communication of educational or promotional materials.
The Company expressly reserves the right to utilize Personal Information for marketing and advertising optimization, including audience segmentation and targeted advertising, subject to applicable legal requirements.
5. Correction, Accuracy, and Data Updates
You are solely responsible for ensuring that any Personal Information provided to the Company is accurate, complete, and current. If you believe information is incorrect or requires modification, you may submit a correction request to Kyle Kipping at upperedgephysio@gmail.com.
The Company reserves the right to verify and reject correction requests that are fraudulent, incomplete, or otherwise improper in nature.
6. Email Communications, Consent, and Jurisdictional Compliance
Outside the European Union:
By engaging with the Site through purchases, downloads, registrations, or opt-in submissions, you acknowledge and agree that you may be placed on the Company’s email distribution list for informational and educational communications. Such communications may include updates, training content, and promotional materials. You may withdraw consent at any time by replying “UNSUBSCRIBE” to any email or by contacting upperedgephysio@gmail.com.
Within the European Union (GDPR Compliance):
Where applicable under the General Data Protection Regulation (GDPR), email communications will only be transmitted where affirmative, informed, and freely given consent has been obtained. You retain the right to withdraw consent at any time without affecting the lawfulness of prior processing. Requests for removal may be submitted by replying “UNSUBSCRIBE” or contacting the Company directly.
7. Disclosure of Personal Information
The Company does not sell Personal Information. However, Personal Information may be disclosed under legally permissible circumstances, including but not limited to compliance with subpoenas, court orders, regulatory investigations, governmental requests, or enforcement of legal rights.
The Company may engage third-party vendors, contractors, and service providers to perform operational functions including hosting, analytics, payment processing, email distribution, and advertising services. Such entities are granted access only to the extent necessary to perform contracted services and are required to maintain confidentiality.
Interaction with third-party platforms (including social media networks such as Facebook, Instagram, and Pinterest) may result in the transfer or processing of data in accordance with their independent privacy policies and operational systems.
Aggregated, anonymized, or de-identified data may be used for analytics, reporting, or marketing purposes without restriction.
8. Security, Safeguards, and Risk Acknowledgment
The Company implements commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, disclosure, alteration, or destruction. These safeguards may include SSL encryption, secure server infrastructure, malware monitoring, and restricted personnel access protocols.
Notwithstanding such measures, you acknowledge that no method of electronic transmission or storage is fully secure, and the Company does not guarantee absolute protection against unauthorized access, hacking, or data breach events.
9. Cookies, Tracking Technologies, and Behavioral Data
The Site utilizes cookies, pixels, and similar tracking technologies to enhance user experience, maintain functionality, analyze traffic patterns, and support marketing and advertising initiatives.
Such technologies may collect data regarding browsing behavior, preferences, and interaction history. Third-party service providers may also deploy tracking technologies on the Site for analytics and advertising purposes.
You may disable cookies through your browser settings; however, doing so may impair Site functionality or restrict access to certain features.
10. Third-Party Websites and External Resources
The Site may contain hyperlinks to third-party websites or external resources. Such links are provided solely for convenience and do not constitute endorsement, sponsorship, or affiliation.
The Company disclaims all liability for the content, accuracy, privacy practices, or security of any third-party website. Your use of external sites is governed exclusively by their respective terms and policies, and you assume all associated risk.
11. Account Security and Credential Responsibility
Where account access is provided, you are solely responsible for maintaining the confidentiality and security of your login credentials. You agree to accept full responsibility for all activities occurring under your account, whether authorized or unauthorized.
You must notify the Company immediately at upperedgephysio@gmail.com upon discovery of any unauthorized access or suspected breach. Failure to safeguard credentials shall constitute assumption of all associated risk.
12. Protection of Minors (COPPA Compliance)
In accordance with the Children’s Online Privacy Protection Act (“COPPA”), the Site is not directed to, nor intended for, individuals under the age of thirteen (13). The Company does not knowingly collect Personal Information from minors under 13.
If it is determined that such information has been inadvertently collected, a parent or legal guardian may request deletion by contacting upperedgephysio@gmail.com. Upon verification, the Company will take reasonable steps to delete such information.
13. Data Retention and Legal Rights (GDPR and Similar Frameworks)
Where applicable, individuals within the European Union or similar jurisdictions may exercise rights including access to Personal Information, correction, deletion, restriction of processing, data portability, and withdrawal of consent.
Personal Information is retained only for as long as necessary to fulfill the purposes outlined herein, unless a longer retention period is required or permitted by applicable law.
14. Data Breach Notification Protocol
In the event of a confirmed data breach involving Personal Information, the Company shall notify affected individuals via email within three (3) business days, where legally required or deemed appropriate under applicable law and risk circumstances.
15. CAN-SPAM Act Compliance (2003)
The CAN-SPAM Act of 2003 is a United States federal law that governs the transmission of commercial email, establishes requirements for commercial messaging, provides recipients with the right to request cessation of certain email communications, and imposes penalties for non-compliance by senders.
By interacting with the Site, you acknowledge that we may collect your name and email address for legitimate business and communication purposes. This information may be used to respond to inquiries or requests, fulfill orders and provide related transactional updates, deliver content associated with purchased or accessed Products and Services, and distribute educational, informational, and promotional communications, including newsletters and marketing materials related to our offerings.
We may also use your information to continue providing updates or communications after an initial transaction has occurred, where permitted by law and consistent with your communication preferences.
In compliance with the CAN-SPAM Act, Upper Edge Physio, LLC maintains the following practices and commitments with respect to email communications:
-We do not employ deceptive or misleading subject lines or sender information.
-We clearly identify promotional or advertising communications when required or appropriate.
-We include valid business contact information within email communications, including a physical or mailing address where applicable.
-We utilize reputable third-party email service providers and take reasonable steps to ensure compliance with applicable email regulations; email communications may be transmitted through services such as Gmail or similar platforms.
-We honor opt-out requests in a timely manner upon receipt.
-We permit recipients to opt out of future communications by replying “UNSUBSCRIBE” to any email received from us.
16. Your Rights Under the General Data Protection Regulation (“GDPR”)
If you are located within the European Union, you may be entitled to certain rights with respect to your Personal Information under the General Data Protection Regulation (“GDPR”), subject to applicable limitations and exceptions under law.
Where applicable, you have the right to request access to the Personal Information we hold about you, as well as the right to request correction, amendment, or deletion of such information. You may also have the right to request that certain processing activities be restricted or to object to processing in certain circumstances permitted by law.
You may withdraw consent at any time where processing is based on consent. Any such withdrawal will not affect the lawfulness of processing conducted prior to the withdrawal of consent, nor will it affect processing conducted under other lawful bases where applicable.
Subject to applicable regulatory requirements, you may also have the right to lodge a complaint with a supervisory authority in your jurisdiction regarding the processing of your Personal Information.
We retain Personal Information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations, unless a longer retention period is required or permitted by law. In general, data will be retained until either you request deletion or the Company determines, in its reasonable discretion, that retention is no longer necessary, including where the cost of continued retention outweighs the operational or legal necessity of maintaining such data.
Where Personal Information is required to enter into or perform a contractual relationship with you, only information reasonably necessary for that purpose will be requested. The Company does not condition contractual access or engagement on the provision of unnecessary Personal Information.
17. Contacting Us:
If there are any questions regarding this Privacy Policy, you may contact us using the following information:
Upper Edge Physio, LLC
Email: upperedgephysio@gmail.com
Last Updated April 30, 2026